BigTrunk
 

Assistant Manager– Social Media / Client Servicing

  • September 2, 2021
  • 1 Mins Read

Job Description:

  • To manage smooth co-ordination with client and internal team of the Agency.
  • Adding value to the client’s life by helping them in solving business challenges.
  • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Creating monthly calendar and strategy
  • Reports, analytics and brand metrics
  • Event coverages (case to case basis)
  • Competition Analysis
  • Social media content ideas on a monthly and on-going basis
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client queries in a timely and professional manner.
  • Overcome and manage routine challenges